NADOWLI/KALEO DISTRICT VRA MANAGEMENT THROWS MORE LIGHT ON PRE-PAID AND POST-PAID METERS.
NADOWLI/KALEO DISTRICT VRA MANAGEMENT THROWS MORE LIGHT ON PRE-PAID AND POST-PAID METERS.
Representatives from the management board of the Volta River Authority (VRA) in the Nadowli/Kaleo district have given some basic information and education on the differences between pre-paid and post-paid meters.
Speaking to Barrister Enock of Tumpaani 88.5 FM on Sunday, August 23, 2020, Madam Alimata Bamie (Customer care Officer),
Mr Abasaana Thadius (Cashier) and Mr
Nagumo Thomas More (Line Mechanic) indicated the differences between the two types of meters used in the country.
They cited wrong billing and delay in release of bills among others as reasons for the need to shift from the use of post-paid to pre-paid. According to them, the new meters (pre-paid paid meters) address a lot of the challenges associated with old meters.
They outlined some of the advantages that have come with the use of the new meters. They stated, that anytime a new pre-paid meter is installed, it is fed with an initial credit equivalent to 20KW to be used by the customer freely. According to them,
helps the customer to get access to electricity on first installment of meter and also aids the VRA officials to test for power.
They explained that prepaid meters are those that must be fed with credit before the customer can enjoy electricity and postpaid meters are those meters that allow costumers to enjoy electricity before payment.
The VRA representatives used the platform to plead with customers to always to look at the meter after feeding their credit. They said it is important to do so because it it gives the customers a lot of important information. They indicated that the meter displays the following; CRPA, which is the customer's total credit balance on the meter, LAPU which is the customer's last purchase unit and the TOCL which is the customer's total consumption.
They also added that pre-paid meters is more convenient than the post-paid one because they (pre-paid meters) do not warrant actual disconnections when the credit in them are exhausted unlike the post-paid meters where disconnection becomes the necessary evil when customers default in the payment of their bills. This according to them usually give customers the burden of paying reconnection fee before they are reconnected to enjoy electricity.
Representatives from the management board of the Volta River Authority (VRA) in the Nadowli/Kaleo district have given some basic information and education on the differences between pre-paid and post-paid meters.
Speaking to Barrister Enock of Tumpaani 88.5 FM on Sunday, August 23, 2020, Madam Alimata Bamie (Customer care Officer),
Mr Abasaana Thadius (Cashier) and Mr
Nagumo Thomas More (Line Mechanic) indicated the differences between the two types of meters used in the country.
They cited wrong billing and delay in release of bills among others as reasons for the need to shift from the use of post-paid to pre-paid. According to them, the new meters (pre-paid paid meters) address a lot of the challenges associated with old meters.
They outlined some of the advantages that have come with the use of the new meters. They stated, that anytime a new pre-paid meter is installed, it is fed with an initial credit equivalent to 20KW to be used by the customer freely. According to them,
helps the customer to get access to electricity on first installment of meter and also aids the VRA officials to test for power.
They explained that prepaid meters are those that must be fed with credit before the customer can enjoy electricity and postpaid meters are those meters that allow costumers to enjoy electricity before payment.
The VRA representatives used the platform to plead with customers to always to look at the meter after feeding their credit. They said it is important to do so because it it gives the customers a lot of important information. They indicated that the meter displays the following; CRPA, which is the customer's total credit balance on the meter, LAPU which is the customer's last purchase unit and the TOCL which is the customer's total consumption.
They also added that pre-paid meters is more convenient than the post-paid one because they (pre-paid meters) do not warrant actual disconnections when the credit in them are exhausted unlike the post-paid meters where disconnection becomes the necessary evil when customers default in the payment of their bills. This according to them usually give customers the burden of paying reconnection fee before they are reconnected to enjoy electricity.
WRITER: ERICSON PRINCE TERRY
SPONSOR: YENGEDEME ENTERPRISE
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